PumaIP specialists in Voip, Business broadband, least cost routing, line rentals, Hosted telephony and pbx telephone systems




 General Information
   About us
   Contact us
   Business Links
 Products & Services
   Call Routing
   Call Recording
   Line Rental
   Business Broadband
   NGN Numbers
   Custom Built PC's
   Broadband Speed Test

Hosted IP

Why Record Your Telephone Calls?

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How will call recording help my Customer Service?

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As part of our continued commitment to Service Improvement we are pleased to announce a new First Line Support Contact number for Line Faults, Call problems, Billing and Broadband support.

08008 49 49 49

The above number is available from 9am to 6pm Monday to Friday.
Out of office hours please call;

0845 177 0999

Do you find Telecoms confusing?

You may find that there are many aspects to consider when choosing a new telephone system or trying to reduce your costs, with a minefield of minute rates, connection charges and tariffs. We are here to help in any way we can. Telecoms has always had the reputation of being very confusing!

Unlike other providers we have no binding contracts on calls and line rentals, no call connection charges and we specialise in low cost Line Rentals and very competitive call costs.

Hosted IP Telephony;

Scaleable Solutions and
Huge Business Benefits

Voice over IP is now being adopted across the board, from single home office users to small and medium enterprises and beyond. Businesses are now seeking a simple to use telephone system rather than the out dated traditional phone PBX. Hosted VoIP telephony allows integration with existing PBX systems giving a gradual transition to a full IP telephony solution.

Forget the jargon - what are the real benefits of Hosted IP? Click here


Compulsory Call Recording for FSA Members!

Does your Call Recording System
Comply with current Regulations?

From 6 March 2009, to comply with newly introduced UK Financial Services Authority (FSA) regulations targeted at combating market abuse, it will be compulsory for ALL Financial Institutions dealing in equity, bond and derivatives markets to record and store telephone conversations (excluding mobiles and other hand-held devices) and any electronic communications (including e-mail, instant messaging and faxes) relating to client orders and retain the files for six months. Read more articles below:

Why Record Your Telephone Calls?
Call Recording for Small Businesses

How will Call Recording help my Customer Service
General guidance concerning the issues surrounding the recording of telephone calls



PC's online

Top Quality
Custom Built
 From ASUS &

In just a few clicks you can configure your very own unique Shuttle or Asus PC which will be delivered to you in just a few days.

Using our new System Configurator you can instantly cost your ideal PC!

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How we can help your business

Giving your business a
0800 - 0808 (free phone)
(Local rate)
NGN Number!

Special !
No set up fee!
No monthly fee!
No call charges!
Order yours now!

rder your


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PumaIP is the trading mane of Business Solutions Telecom Ltd 134 kennel Lane Billericay Essex CM11 2SU Reg. in England No. 3318865 copyright 2007